An EMS dispatch call centre has opened in Wood Buffalo. It makes its return after several years of centralized service.
The call centre opened online on Tuesday, and is part of a new five-year agreement between the RMWB and Alberta Health Services for continued delivery of ground ambulance services in the region.
The EMS dispatch centre will serve to outlying residents, remote communities and industrial sites.
RMWB staff will use AHS’s computer dispatching technology and telecommunications equipment at the Fort McMurray facility. This allows AHS to answer overflow 911 calls to the RMWB that they aren’t able to answer.
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