Alberta Health Services says they are working to resolve a heat issue at Royal Alexandra Hospital in the emergency department.
Shortly after 11 a.m. on Friday, the health authority said in a news release that patients arriving at the hospital by EMS were diverted for a short period of time in the morning, due to a “temporary heat disruption.” AHS says that diversion is no longer in place.
An air-handling system had caused the heating issue in the ER triage and waiting room. It was caused by extremely cold temperatures being experienced in Edmonton.
Temporary heaters were used to keep people warm, as well as another room within the emergency department to keep people warm while they wait.
The emergency department remains open to walk-in patients, and Royal Alexandra is working to ensure patients continue to have access to the care they need.
Around 11 a.m. on Friday in Edmonton, the temperature was -35 C, according to Environment Canada.
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