If you used Ticketmaster in recent months to purchase concert or playoff tickets, then you may want to check your email as a warning has been issued from the ticketing giant, related to potential identity fraud.
Your payment details which were previously deemed secure, appear to have been compromised according to a company email sent to its customers.
The email read “the breach may have included your name, basic contact information, and payment card information such as encrypted credit or debit card numbers and expiration dates.”
The email continues to outline the affected dates of potential unauthorized activity between April 2 , 2024 and May 18, 2024 but also iterated that “we have not seen any additional unauthorized activity.”
Emails were sent overnight to Canadian customers, urging them to “be vigilant and take steps to protect against identity theft and fraud.”
The company advises Canadian customers to sign up for identity monitoring services, which Ticketmaster is paying for.
“Identity monitoring will look out for your personal data on the dark web and provide you with alerts for 1 year from the date of enrolment if your personally identifiable information is found online,” the company said.
Ticketmaster suggests people watch out for any suspicious-looking emails that look like they are from the company.
The company has not commented on the notification process – however similar emails have reportedly been sent to victims in the US and Mexico.
The personal details of 560 million Ticketmaster customers worldwide were stolen in the hack – with cyber criminals then attempting to sell that information online.
The group responsible for the Ticketmaster hack is called ShinyHunters – it posted an advert on a hacking forum on 28th May offering the data of 560m customers.
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