Earlier this week, some residents that subscribe to Telus woke up with no Internet, TV or home phone services.
On Tuesday morning, vandals had cut and stolen several sections of cables.
Spokesperson Martin Nguyen said the theft occurred in the early hours of Jan. 9 and services were restored early Wednesday morning
“At approximately 3:30 a.m. on Jan. 9, vandals cut and stole a significant amount of our cables in St. Albert, causing extensive damage in the area and disrupting Internet, TV and home phone services for some customers,” Nguyen said. “Wireless services were not affected, meaning customers could have used their cellphones to stay connected and in the event of an emergency.”
Due to the extensive damage, maintenance crews worked through the night to restore services, which TELUS said came back online around 4:30 a.m..
The outage affected those in the Deer Ridge, North Ridge, and the Lacombe Park neighborhoods.
St Albert RCMP said the theft occurred underneath one of the bridges over the Sturgeon River.
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