The company released a statement Sunday saying “some transactions” with customers and suppliers may be impacted while it works to resolve the issue.
Suncor provided no further details about the type of attack, or which parts of its operations were affected.
However, over the weekend, social media users complained about an inability to use credit or debit cards at the company’s chain of Petro-Canada gas stations, as well as difficulties accessing car wash services.
A tweet from the Petro-Canada Twitter account posted Saturday night said users would not be able to log into the company’s website or loyalty app.
“At this time, we are not aware of any evidence that customer, supplier or employee data has been compromised or misused as a result of this situation,” Suncor said in a statement. “We have reached out to appropriate authorities and are working with a third-party investigator to resolve the situation”
There is no indication that any of Suncor’s critical infrastructure, such as oilsands facilities or refineries, have been affected by the incident.
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